Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us as well as information we gather from your use of our platform. This includes:

• Account Information: Name, email address, company name, phone number, and other details provided during account registration.
• Payment Information: Billing address, credit card details, or other payment information when you make a purchase or subscription.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, device information, pages visited, and time spent on the platform.
• Communication: Any information you provide when you contact us, including emails, live chats, and feedback.

2. How We Use Your Information

We use your personal information to provide, improve, and personalize your experience with ChordifyEd. This includes:

• Providing Services: To create and manage your account, process transactions, and deliver the training and collaboration tools you need.
• Customer Support: To respond to inquiries, assist with technical issues, and improve our customer service.
• Improving the Platform: To analyze platform usage, identify trends, and enhance user experience.
• Marketing and Communications: To send you promotional materials, newsletters, and updates about new features, events, or offers. You can opt out of marketing communications at any time.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• Service Providers: We may share your data with trusted third-party vendors who help us deliver our services, process payments, or provide customer support.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ChordifyEd, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your data seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, track user activity, and personalize content. Cookies are small files stored on your device that help us identify you and remember your preferences.

Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may impact your ability to use some features of our platform.

6. Your Data Rights

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information at any time through your account settings.
• Deletion: You may request to delete your account and personal information. However, certain data may need to be retained for legal or operational reasons.
• Opt-Out: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in the emails we send you.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@ChordifyEd.com.

7. Retention of Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. By continuing to use our platform after changes are made, you agree to the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ChordifyEd.com